1. Who We Are
Leagent is an autonomous AI-driven sales infrastructure platform operated as a registered business entity. Our registered address and contact details are available upon request.
For all privacy-related inquiries, contact us at: privacy@leagent.io
2. What Data We Collect
We collect the following categories of personal data:
- Contact information — name, email address, provided when you submit a form or register.
- Business information — business name, type of business, offer description, provided during the application process.
- Usage data — pages visited, time spent, actions taken on the website, collected automatically via analytics tools.
- Communication data — messages sent through our contact form or by email.
We do not collect sensitive personal data such as financial account numbers, health information, or government ID numbers.
3. How We Use Your Data
We use the data we collect for the following purposes:
- To respond to your inquiries and applications
- To set up and manage your connection to the Leagent system
- To communicate with you about your account and the service
- To improve the website and our services based on usage data
- To comply with legal obligations
We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Contract performance — processing necessary to provide the service you have requested.
- Legitimate interests — processing necessary for our legitimate business interests, such as improving our service and responding to inquiries.
- Legal obligation — processing required to comply with applicable law.
- Consent — where you have given explicit consent, such as for marketing communications.
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Service providers — third-party tools that help us operate the platform (see our Data Protection page for a full list of tools used).
- Legal authorities — where required by law or court order.
All third-party processors are contractually bound to process your data only as instructed and in compliance with GDPR.
6. Data Retention
We retain your personal data for as long as necessary to provide the service and comply with legal obligations. Specifically:
- Application data: retained for the duration of the business relationship plus 2 years.
- Contact form submissions: retained for 12 months.
- Analytics data: retained for 26 months (Google Analytics default).
You may request deletion of your data at any time (see Your Rights below).
7. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data ("right to be forgotten").
- Right to restriction — request that we limit how we use your data.
- Right to data portability — request your data in a machine-readable format.
- Right to object — object to processing based on legitimate interests.
- Right to withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at privacy@leagent.io. We will respond within 30 days.
9. International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.
10. Complaints
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered clients of material changes by email. The date at the top of this page indicates the last revision.